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Image Marketing/99 On-Hold helps businesses take care of customers in the one critical moment that they cannot; when they place a caller on hold. That essential customer care comes in the form of personalized on-hold messages that pacify and promote. Even though you may try to avoid putting customers on hold, the eventual transgression is inevitable. By having silence on hold, businesses run the risk of losing the call and the accompanying potential sales at an alarming rate of 60%. |
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© Copyright Image Marketing/99 On-Hold, Inc. All rights reserved. • 1906 S. Broadway, Ste. A Minot, ND 58701 • Phone: 701-839-1111 or 800-447-1997 |